Support Cause: Heinz Sauce Packets

I'm always happy to stand up for the little guys, so I thought I would go after one of the giant, Heinz. So I sent a message to their customer service department:

Firstly, just for the record, I greatly enjoy many Heinz products but I particular enjoy your Tomato Ketchup. It is probably for this reason that I feel disappointed when anything gets between me and my Tomato Ketchup especially if I have some chips begging for some sauce but they can only sit and get cold.

My problem is the ‘rip and open’ packets which you use to ship your single-shot ketchup potions. I may be middle-aged but I regularly work out and I am often left frustrated at not being able to open these little packets. Heaven help anyone less able.

Surely with all the might of Heinz, the 1000’s of staff, it isn’t beyond the wit of man/woman to create a sauce packet which humans could open without resorting to ripping with their teeth. The tiny ‘rip point’ is simply rubbish.

Please put some of your smartest engineers to work on creating a solution which would enable your exasperated customers to get easy access to the wonderful product inside. What say you?

Heinz Feedback Form is here